Privacy Policy

Last updated: August 24, 2026.

At KUUL WEB we take the privacy of our site visitors and clients seriously. This policy explains what information we collect, how we use it, and what choices you have.

1. What information we collect

• Information you give us directly: name, email, phone number, and the content of your message, when you fill out the contact form or talk to our AI advisor.
• Site usage data: basic technical information such as browser type or pages visited, collected in a standard way by our hosting provider.
• Payment data: if you make a payment, it is processed directly by our payment provider (Stripe); we do NOT store full card numbers.

2. How we use your information

• To respond to your inquiries and follow up with you.
• To send you automatic confirmations related to your request.
• To improve our services and site content.
• To comply with legal obligations, when applicable.

We do not sell your personal information to third parties.

3. Who we share information with

We only share data with the providers necessary to operate the service, including:

• Resend (for sending contact and confirmation emails).
• Anthropic (the AI technology provider behind our virtual advisor — conversations with the advisor may be processed by this provider to generate responses).
• Stripe (for payment processing, if you make one).
• Netlify (our website hosting provider).

These providers only receive the information necessary to provide their specific service and have their own privacy policies.

4. Conversations with the AI advisor

If you use our site's conversational assistant, note that your messages are sent to an external AI provider to generate a response. Avoid sharing sensitive information (such as full card numbers or passwords) within the chat.

5. How long we keep your information

We keep contact information while there is an active or potential business relationship, and for any additional time required by applicable law for accounting or legal purposes. You may request deletion of your data by writing to us (see section 7).

6. Cookies and similar technologies

This site may use browser local storage to remember display preferences. We do not use third-party advertising tracking cookies on this site, unless otherwise indicated in the future.

7. Your rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, write to us at hola@kuulweb.com.

8. Minors

Our services are aimed at business owners and are not intended for minors. We do not knowingly collect information from minors.

9. Changes to this policy

We may update this policy periodically. The "last updated" date at the top of this document reflects the current version.

10. Contact

If you have questions about this Privacy Policy, write to us at hola@kuulweb.com.